Common help topics
- Sign-in problems with Google, Apple, or email and password.
- Password reset and email verification.
- Generating study material from content you import or paste.
- Course-ready and review notifications.
- Resetting study progress from inside the app.
- Deleting your account from Settings -> My Data.
- Restoring or managing a QuackPath Plus subscription.
Importing content
QuackPath turns text and other content you provide into personalized study material. Please only import or paste content that you own, have permission to use, or are allowed to use for personal study. If a course is still preparing, refresh the library or try again in a moment — generation runs in the background and resumes automatically if your connection drops.
Notifications
QuackPath can request notification permission to alert you when a course is ready or when a review is due. If alerts are missing, check your device's notification settings for QuackPath and confirm notifications are turned on inside the app.
Subscriptions
QuackPath Plus is sold through the App Store. To restore a purchase, open the app and tap Restore on the QuackPath Plus screen. To cancel or change billing, open Settings -> Apple ID -> Subscriptions on your device. Deleting the app does not cancel a subscription.
Data and privacy requests
You can delete your QuackPath account directly in Settings -> My Data. For help with access, export, correction, or deletion of personal data, email support@quackpath.com from the address tied to your account so we can verify the request.
Reporting a problem
If something is broken, please include your device model, OS version, app version (visible in Settings -> About), and a brief description of what happened and what you expected. That helps us diagnose the issue quickly.